We are aware that there have been issues recently in relation to lengthy wait times for appointments and we are working to try and rectify this situation.

One potential issue that may have an impact on this is the number of appointments missed (not attended) by patients. We have been undertaking an audit of appointments that have not been attended recently and have come up with some shocking figures. Since April 2015 there have been a staggering 429 appointments missed by patients. This equates to roughly 70 missed appointments per month which is really unacceptable.

As a practice we understand that occasionally people are unable to attend appointments. If you are unable to attend an appointment, please inform the practice so we can offer this slot to someone who really needs it.

Our recent registrar, Dr Bailey, has successfully completed his final year of training and has now moved on as a fully qualified GP. We are pleased to announce the return of Dr Furlong on September 8th, following her maternity leave. She now has 2 lovely daughters. Also, we are pleased to welcome Dr Claire Andres, who will be with us for one year.

In September we will be welcoming 5th year medical students from the University of Liverpool. They will be expected to see patients under the supervision of the doctors. We hope you will be happy to help train these future doctors.

We are pleased to welcome Dr Iain Bailey and Dr Stephen Chan to the practice team. Dr Bailey is with us for one year. He is in his final year of training after which he will be a fully trained General Practitioner. Dr Chan is a very experienced General Practitioner who will be working with us for 3 days (4 sessions) a week. He also works in Liverpool training medical students at Liverpool University during the rest of the week.