The practice will be closed on the afternoon of Wed 17th November from 1pm till 5pm for essential staff training.

We apologise for any inconvenience caused and will re-open at 5pm till our usual closing time of 6.30pm.  

Many thanks for your understanding.  

At Kings Lane we are trying to ensure we have a range of healthcare staff available to support you with support from the most appropriate person for your needs when you contact the practice for an appointment.    You do not always need to see a GP.

We employ a Physicians Associate, GP assistant, Practice Nurses and a Healthcare assistant already as well as the GP's who can look after a range of needs.  

Working as part of our Primary Care network we also have access to support from other staff including Physiotherapists, Social Prescribers and clinical pharmacists and we also have access to an acute home visiting service delivered by trained paramedics who will liaise with the GP if required.

Please also remember that a lot of issues that have just occurred (sore throat, minor cough etc.) are often best treated under your own care unless they persist.  Lots of local pharmacies can also offer advice and guidance for minor issues too. 

Despite media portrayal, the practice has been open throughout Covid 19 and still is. Our opening hours are 8.00am till 6.30pm, Monday to Friday excl. bank holidays. 

We offer a number of ways for patients to access appointments or contact the practice.

• Telephone from 8am until 6.30pm 
• E-consult - accessed via this website
• Dedicated email address for simple prescription requests and queries.

We are also offering a number of ways for patients to be treated 

• Telephone triage - this could lead to a script being issued or being signposted to a more appropriate service or if there is a clinical need you will be asked to attend the practice
• Online - via econsult or for response to some long term conditions   
• Face to face 
• video call 
• home visits for housebound patients.  

The demand for appointments in practices across Wirral and further afield has risen immensely since lockdown lifted.  Due to this there will be times when you may be asked to attend another service (signposting) as it may be easier/more appropriate for your needs. This could be a pharmacy, stop smoking service, a social prescriber or walk in centre to name a few options.

This is so that GP's and nurses are then seeing patients that need to be seen.    

We are currently only booking covid vaccine boosters for patients aged over 80.  If you have received a message from NHS Vaccinations we ask you to be patient and wait for us to contact you.  Alternatively if you cannot wait, you can book to attend an alternative venue via the links in your message or via 119.

Thank you.     

Please note it is still a requirement to wear face coverings, follow social distancing rules and to use hand sanitiser in healthcare settings from 19 July.

See this link for further details

https://www.england.nhs.uk/2021/07/nhs-patients-staff-and-visitors-must-continue-to-wear-face-coverings-in-healthcare-settings/

We are aware that this may seem frustrating to some patients but please remember that  many of the patients attending the practice may be poorly and vulnerable so we need to continue with these precautions to support all patients and staff too. 

Thank you for your support.