Appointments

Appointments should be booked by telephoning this number, 0151 608 4347 or accessing the internet service at https://access.e-mis.co.uk. You have to register to use this service. If you have not registered please ask for details at the reception. You will need to provide proof of identity to register for this service.

Doctors are available at the following times:

1. Dr D Kershaw:
   1. Monday - Morning and Evening,
   2. Tuesday morning,
   3. Wednesday - Morning,
   4. Thursday Morning.
2. Dr P Sharma:
   1. Monday - Morning and Evening,
   2. Thursday - Morning and Evening,
   3. Friday - Morning.
3. Dr A Snowden:
   1. Wednesday morning & Friday - morning & evening.
4. Dr C Hicks:
   1. Tuesday Morning and Evening
   
   
   We would ask that separate appointments be made for each patient. One appointment = one problem please.
   
   Practice Nurses Appointments can be made with the nurses on every day.
   
   Please remember that if you no longer need your appointment to cancel in good time as failure to attend is a waste of appointments. missed appointments increases waiting times for appointments, generates frustrations for staff & patients and is a waste of resources.

Triage

If you have an urgent problem that will not wait until the next available appointment, please phone the surgery before 10am.

You will be asked for a contact phone number and some information concerning the problem. A doctor will phone you back as soon as possible to discuss your problem. If an appointment is necessary, the doctor will arrange a mutually convenient time which in many cases will be that day.

If you have a general enquiry or need the results of tests - please phone after midday as the phone lines are very busy in the morning. Test results will only be given to the patient or parents/guardians of children.

Out of Hours

MEDICAL EMERGENCIES OUTSIDE SURGERY HOURS- PLEASE PHONE 608 4347 and be prepared to take down instructions from a recorded message.

On Wednesday afternoon (11.30am-6.30pm), Dr Patwala covers urgent calls. Please phone 608 4347 and you will be given Dr Patwala's phone number.

At all other times you will be directed to the Wirral Out of Hours service based at Arrowe Park Hospital. Please note that all calls to the Out of Hours centre are recorded.

For minor problems you can also access help at the walk-in- centres at Arrowe Park Hospital and Victoria Central Hospital in Wallasey.

Opening times Monday to Friday 7am to 10pm, Saturday & Sunday 9am to 10pm